Frameworks Explained

SOC 2

SOC 2 is an attestation over the AICPA Trust Services Criteria: Security, Availability, Confidentiality, Processing Integrity, Privacy. It demonstrates that your controls are suitably designed (Type I) and effectively operated (Type II) to protect customer data and fulfill service commitments. It’s the de-facto assurance report for SaaS and managed services.

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What is SOC 2’s target audience & industries?

SaaS, cloud/managed services, data platforms, fintech/health tech, and any B2B vendor facing security questionnaires or enterprise due diligence..

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Does it apply to my organization?

You likely need SOC 2 if you:

  • Provide SaaS or managed services handling customer data

  • Sell to mid-market/enterprise customers with security reviews

  • Process, store, or transmit sensitive data for clients

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What are the benefits and risks of conducting a SOC 2 Audit?

  • Shortens security reviews and boosts win rates

  • Provides independent evidence of operational security

  • Builds a foundation for ISO 27001/HITRUST mapping

  • Powers a Trust Center (share under NDA)

  • Win deals faster and reduce security questionnaire friction

  • Strengthen security posture with auditable controls

  • Avoid deal blockers and due-diligence delays

What are the core SOC 2 requirements?

  • Defined system description: Scope, architecture, data flows, boundaries, tenant isolation, locations, and dependencies.

  • Trust Services Criteria (TSC) selection: Security (required) plus any of Availability, Confidentiality, Processing Integrity, Privacy, aligned to commitments/SLAs.

  • Security baseline: Access control (SSO/MFA/RBAC, privileged access reviews), secure configuration/hardening, network security, EDR, encryption at rest/in transit.

  • Change & SDLC controls: Secure coding standards, code review, dependency scanning, pre-prod testing, approval workflows, deployment logging.

  • Vulnerability & patch management: Authenticated scanning, risk ratings, remediation SLAs, exceptions with time-bound approvals.

  • Operations & resilience: Backups/restore tests, DR planning (RTO/RPO), capacity & availability monitoring, incident/problem management with post-mortems.

  • Privacy & confidentiality (if in scope): Data classification, retention/disposal, DLP (where warranted), privacy notices/consents, vendor DPAs.

  • Vendor/subservice governance: Risk tiering, assessments, contractual commitments; carve-out vs inclusive approach and clear CUECs.

  • Evidence of operation: Tickets, logs, scans, access exports, metrics for 6–12 months (Type II).

  • Independent audit & restricted distribution: CPA opinion; SOC 2 report shared under NDA; bridge letter management.

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What are the general guidelines for executing a SOC 2 audit ?

  • Pick TSC scope: Security (required) + optional Availability, Confidentiality, Processing Integrity, Privacy based on customer commitments.

  • System description: Document architecture, environments, data types, boundaries, tenant isolation, vendor dependencies.

  • Subservice strategy & CUECs: Decide carve-out vs inclusive; list CUECs plainly and align with contracts/Trust Center.

  • Security controls: Identity (SSO/MFA), least privilege, PAM, secure baselines, vulnerability mgmt/patching SLAs, EDR, encryption at rest/in transit.

  • SDLC & CI/CD: Secure coding standards, dependency scanning, code reviews, pre-prod testing, change approvals, deployment logging.

  • Operations & Resilience: Backups/restore tests, DR/RTO/RPO targets, capacity/availability monitoring, incident/problem mgmt with post-mortems.

  • Privacy/Confidentiality: Data classification, retention/disposal, DLP where warranted, vendor DPAs, privacy notices aligned to promises.

  • Evidence automation: Centralize tickets, logs, scans, access exports; tag artifacts to controls for quick sampling.

  • Readiness → Type I → Type II: Close gaps, perform Type I if needed, then operate for 6–12 months and complete Type II.

  • Continuous improvement: Track risks, KRIs/KPIs, control exceptions; refresh Trust Center assets and maintain bridge letters.

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What are estimated timelines to complete a SOC 1 audit?

Type I:

  • Startup: 3–8 weeks

  • Small: 6–12 weeks

  • Medium: 12–18 weeks

  • Large: 16–24+ weeks

Type II (6–12 month period):

  • Startup 6 - 12 months

  • Small: 8–14 months

  • Medium: 9–15 months

  • Large: 10–18 months

What are the typical costs?

Costs vary by size, scope, and readiness by organizations: (T1 / T2)

  • Startups: 1 - 25 employees, single product, 1 prod environment, 1 region, few to no vendors - $15k–$40k / $35k–$75k

  • Small Companies: <100, 1–2 products, 1–2 environments, low vendor count - $25k–$70k / $45k–$110k

  • Medium Companies: 100 - 1,000 employees, multi-product, multi-region, moderate vendor count - $50k–$110k / $110k–$230k

  • Large Companies: >1,000 employees, complex/regulatory environment, high vendor count - $110k–$220k+ / $230k–$480k+

    TSC scope (Security only vs +Availability/Confidentiality/etc.) and evidence automation materially affect cost.

    (Ranges include typical readiness + audit/assessment (and operating period where applicable). Costs are USD and combine internal enablement/consulting + external auditor/assessor/cert body where relevant).

Where to Learn More

ISACA: SOC 2 Guidance & Blog — https://www.isaca.org/resources
Deloitte: SOC Examinations Overview — https://www2.deloitte.com/us/en/pages/risk/articles/soc-examinations.html
PwC: SOC Reporting Explainer — https://www.pwc.com/us/en/services/trust-transparency/soc-reports.html

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