Frequently Asked Questions

We’ve gathered the most common questions we get from auditors and their clients about how Audora streamlines cybersecurity compliance.

General

  • Audora is a SaaS based automated audit management platform.

    We enable auditors to perform faster audits through automation and AI allowing them to reduce cost, time and effort in order to grow their business.

  • Audora is built by auditors for auditors. We automate the mundane tasks to allow you (the auditor) to focus on your clients needs and deliver the highest quality audit while saving cost, time and effort.

  • Audora is a SaaS cloud based platform that works with any major browser.

  • Audora supports a wide range of assessment frameworks, including:

    • SOC 2 Type 1

    • SOC 2 Type 2

    • SOC 2 + HIPAA

    We’re also in the process of adding the following frameworks by Q2 2025:

    • SOC 1 Type 1

    • SOC 1 Type 2

    • SOC 3

    • ISO 27001

    And we’re going to keep adding more!

    Unlike other platforms, your Audora provides access to multiple frameworks without increasing the price per audit.

  • Absolutely! At Audora, we offer our Audit Acceleration services that help accelerate your firm's practice by providing control templates, information requests, and reports - all within AICPA guidelines and backed by years of experience by cybersecurity auditors.

  • Audora seamlessly integrates with leading GRC platforms using Audora Connect. This lets us connect with compliance automation companies like Vanta, allowing auditors to:

    • Pull audit evidence in under a minute

    • Reduce manual input errors

    • Automate compliance reporting

    These integrations are included at no additional cost.

    Let us know what compliance automation platform you are interested in having us add to Audora Connect by reaching us at support[at]goaudora.com.

  • Yes, they can either easily upload audit evidence to Audora manually or use Audora Connect to connect their compliance automation tool to Audora.

    Audora Connect automatically gathers evidence from connected compliance automation tools and pulls information into Audora. No matter what method you use with your clients, they'll have an easy and transparent experience completing their audit with your Audora.

  • Audora’s Developer’s Circle is designed for firms looking for strategic audit automation partnerships. Members receive:

    • Early access to new automation tools

    • Partner-exclusive pricing & dedicated support

    • Collaboration opportunities with top audit firms

    Firms interested in joining the Developer’s Circle can contact us for more details at partnerships@goaudora.com.

  • Yes. Audora was built by auditors for auditors. We’re constantly working with multiple leading audit firms and experts to design and develop our platform to align with AICPA standards.

  • Yes. Although we haven’t achieved official SOC 2 certification, we built Audora using SOC 2 and other leading industry security standards as our guiding principles.

    We have been working with an audit firm to begin the planning process with a goal to be officially SOC 2 compliant by the end of 2025.

Getting Started

  • With Your Audora Launch Kit, you can kick-off your first audit within 24 hours:

    1.      Sign up and choose your pricing model.

    2.      Upload your audit framework, mapping templates, & connect GRC tools.

    Leverage automation to reduce manual tasks & streamline reporting.

  • We can guarantee onboarding within one week as long as you fill out all required onboarding materials by the agreed upon deadlines.

  • The Audora Lunch Kit is your onboarding and support portal for your Audora.

    The goal is provide you with the information, tools, and resources needed to kick-off your first audit to resources to help support internal and client marketing efforts with Audora.

    All of our customers have their own dedicated launch site with information resources that you can customize to fit your firm. These can be used to share information with our team or to manage Audora for your firm - its your Audora.

    Want to see a preview of your Launch Kit? Check it out at https://www.goaudora.com/onboarding-public

  • Your dedicated Audora Launch Kit will provide you with all the details you need including contact information, product documentation, templates, FAQs, product release details, and more.

    See what your Launch Site site will look like at: https://www.goaudora.com/onboarding-public

  • Audora provides 24/7 platform access and dedicated support to help auditors with:

    • Technical assistance

    • Platform training

    • Audit process optimization

    For additional questions, contact our support team at support@goaudora.com.

  • Audora’s benefits are only realized if our customers can use our product. A demo provides an understanding but you really need to see the platform in action by conducting a real audit to determine if it is the best fit for your firm.

    We are offering your first audit for free if you sign up with a one year subscription. Our model is based on using the platform, so if you aren’t using your Audora to perform audits, you aren’t paying for anything. There’s nothing to lose!

    We feel once you’ve had a chance to conduct that first audit, you’ll realize the benefit of using Audora for your firm.

  • Yes, Audora can provide consulting services to support your audit needs. We can assist with designing your audit program, how to audit against new frameworks, assess you current program and provide training for your audit team.

    If you have questions or have a specific consulting need, please reach out to consulting@goaudora.com, we are here to help.

    The best part, if we can’t assist, we are happy to refer you to someone who can.

Pricing & Licensing

  • Audora offers flexible pricing models to suit different firm sizes and needs:

    • Per Audit Pricing – Pay per audit with transparent, predictable costs.

    • Volume-Based Pricing – Discounted rates for firms conducting multiple audits.

    • Developer’s Circle – Customized pricing and early access to new features for partners.

    Our pricing remains the same regardless of the assessment frameworks used, ensuring predictable costs as you scale.

  • Yes. There is a small one-time setup fee that establishes your administrator account, sets up your unique and segmented Audora instance, creates your company's customizable launch site, and supports your report and mapping templates along with support to help set up your first audit. 

    Even better, we offer ongoing support at no additional cost!

  • No!  Audora maintains a transparent pricing model with no unexpected add-ons.  Basically, the price you see is the price you pay.  We do offer professional consulting services to assist with auditing needs outside of Audora such as audit program improvements or helping you learn how to audit using a new framework. 

    Please reach out to us at consulting@goaudora.com for more information.

  • Volume-based pricing is designed for firms conducting multiple audits throughout the year.

    • The more audits you conduct, the lower your per-audit cost (e.g. $450, $400, $350)

    • Never more than $450 per audit, volume discounts ensure firms save as they scale.

    • Pricing applies to all supported frameworks at no additional cost.

    If your audit volume increases, you can transition to volume-based pricing at any time.

  • With per-audit pricing, you get full access to Audora’s automation features, including:

    • Dedicated training & platform access

    • All supported assessment frameworks at no additional cost

    • Integration with GRC platforms, like Vanta

    • One-click reporting to simplify audit deliverables

    • Transparent audit pricing with no hidden fees

    This model is ideal for firms looking for flexibility without long-term commitments.

  • Yes. You can switch between per-audit and volume-based pricing as your needs change.

    • If your audit volume increases, you can upgrade to volume-based pricing for cost savings.

    • If you’re part of our Developer’s Circle, you receive personalized pricing based on your firm’s growth and audit volume.

  • We are a cloud based SaaS platform that you access from any major web browser. Whether a trial user or a licensed user, our terms of services highlight access and the use of our platform.

    Please refer to our terms of service for more information:

    https://www.goaudora.com/terms

    If you have additional questions, please contact as legal@goaudora.com.

  • No. Audora utilizes an order form to establish terms around price, frequency, and length of subscription.

    We can work on month-to-month flexibility but offer long-term agreements with customized terms to align to your requirements.

    If your audit requirements change, we will work with you to update or append the agreement to align to your needs.  Firms can scale their audit practice without being locked into rigid agreements.

    For additional details of use and terms of service, please refer to our policy:

    https://www.goaudora.com/terms

  • Whether you're a single user or a large firm, we will accommodate the payment structure that best fits your needs as your firm grows.

Product Features

  • We provide regular updates on new product features and improvements for you to view at any time.

    You can check out the latest updates at https://www.goaudora.com/product-updates

  • Audora is an audit management platform used by auditors to conduct more efficient and smoother audits.

    We have designed an easy and simple to use interface that allows you to conduct the entire audit in one platform, Audora.

    We have provided templates to define your reports, criteria, controls, mappings and other supporting details for different type of audit frameworks, like SOC 2

    Once you are logged in you can create a new audit engagement and it will load the information from your templates - so it’s consistent every time for every member of your team. Up next you invite your audit team members and a new audit is created. Finally, you invite your client to login to provide evidence and view reports and you’re underway!

    You conduct the entire audit in Audora from review, to testing, to finalizing the report.

    We automate and simplify the audit process for any auditor and using any framework.

  • Audora utilizes a role-based access system to establish access for the auditor and the auditee.

    We have established administrative level roles and engagement level roles. Users can have multiple roles based on the permissions they may need audit to audit.

    We have implemented access provisioning capabilities so the administrator can invite new users, set access permissions, modify permissions and disable users.

    For more information about Audora roles, check out our Product page for more details https://www.goaudora.com/product

  • Audora currently doesn’t use two-factor authentication. We consider security extremely important and have implemented strong password requirements of a minimum of 12 characters and strong character strength.

    We do plan to implement two-factor authentication in the future.

    If you would like to learn more about how Audora approaches security, please contact uas at security@goaudora.com with additional questions or to set up a discussion

  • Audora is built on AWS and is a fully encrypted platform (in transit and at rest).

    We have multiple availability zones for redundancy, conduct regular encrypted backups, and access is restricted to only those administrators that need access to support the platform.

Security and Privacy

  • As cybersecurity and audit professionals, we take security very seriously at Audora. You can learn more about our security standards at https://www.goaudora.com/security

    If you have additional questions or comments please reach out to us at security@goaduroa.com.

  • Please refer to our privacy policy here: https://www.goaudora.com/privacy

    If you have additional questions or comments please reach out to us at privacy@goaudora.com.

  • Yes! While we would be sad to see you go, we can provide you all of your data as an export (e.g. audit reports, evidence, work papers) if you decide to leave the platform.

  • Please refer to our privacy policy at https://www.goaudora.com/privacy and under Section 10.4 “Your preferences for email and SMS marketing communications” for details on how to unsubscribe.

    For additional questions or comments reach out to privacy@goaudora.com.

  • Please refer to our privacy policy: https://www.goaudora.com/privacy

    Section 3 through Section 7 outline our data collection and use policies.

    For additional questions or comments reach out to privacy@goaudora.com.

Product Support

  • Send us an email at sales@goaudora.com

    Our sales team will reach out to you within 1 business day.

  • Send us an email at support@goaudora.com

    Our customer support team will follow up with you within 1 business day.

  • Please send an email to partnerships@goaudora.com

    Please provide any supporting details. We look forward to connecting.

  • You can book a personal call with our team at https://www.goaudora.com/demo.